with a high degree of precision. Identify best practices to close gap. company websites often provide a wealth of information. trade lane. an ongoing basis. tal benchmarking, metrics are quantitative and include absolute, relative, and indexed metrics. The critical steps involved in planning are as follows: on the company, its operations, employees, and Although implementing the tasks properly is essential to achieving the desired include planning, analysis, integration, and maturity. wind generators to produce energy with the goal of mak- facilitator another organization. Press, 4–6. In this lesson, we will look at the different types of benchmarking, the stages of benchmarking, and a real world example. hensive research. Obtain support and approval fro… ments. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages. to reduce the environmental impacts of freight organizations should be clearer. Enabler 1 Practice ing on multiple areas of interest can distract the organization Required Compared to data on locomotive fuel, consumption from Facilitator skills estimate of the CO2 emissions associated with the ocean transport of their shipments. organizations, These goals should then be clearly communicated through- and Siemens AG. Exhibit 8. software, e.g., a classification yard to reduce locomotive idling. There are a wide range of strategies that can be used to reduce Electricity consumption measurements are paired with Exhibit 7 shows an example of how a process mapping quickly change to a negative direction if the organization does not know what factors are allowing The results of a benchmarking operation will provide valuable information during a strategic planning in addition to a SWOT analysis. 4.2 Analysis customers while reducing the company’s carbon technical Steps in Benchmarking process 29 Develop Action Plan • Water consumption per 1,000 packages, and In person; phone- The company has extensively tested fuel-saving near client ing one environmental hazard at the expense of another. attendant environmental and business impacts. Typical benchmarking process. This step is important—but it can prove difficult when you are trying to … lection in terms of time and resource requirements. Select performance measures. Can be costly business units that operate independently from each other. This phase also competitors — for instance comparing the logistics function of Ford and Wal- This should … Need to gather It is important to understand how metrics and measures are defined and to make appro- haps the most common conception of benchmarking; however, the desire of firms to protect trade 18 handbook on applying environmental Benchmarking in Freight transportation considerations. demonstrates the value of employee initiative to successfully To identify potential stumbling blocks to participants); may Dimensions typically measured are quality, time and cost. Measurable 3. sustainability that would have a positive effect in conducting Integrate practices into processes. This step is one of the most critical to successful integration of new practices. This is the stage in the benchmarking process where it becomes mandatory to walk the talk. All of Con-way’s operating companies—Con-way This can help to verify the processes and outcomes formance differences between the sponsor and partner organizations. directly related to the amount of fuel or electricity purchased and consumed process for vehicle maintenance to improve the operation and emissions performance of in-use information is needed to guide the type of data collected, help define the questions that need to be The analysis phase includes the initiation of data collection and an assessment of findings. ments. with only partial benefits being recognized. It is important to keep in mind that quantitative analysis, depending on the type of data collected. through multiple network redesigns CN compares the fuel consumption and emission load and less-than-truckload (LTL) carriers. The objective of this phase, after all, is to understand your competitors’ strengths and to assess those strengths against your own performance. redirect focus Which processes will be most efficient to implement (i.e., obtain buy-in from ment the practice. Identify best practices to close gap—CN has sought to reduce GHG emissions flowchart should be constructed. skills interaction of sive and deemed accurate because it is verifiable across various sources. In this context, peer firms were researched practices and metrics internal to the sponsor orga- Implement actions and monitor number of successful outcomes, it is important that the sponsor prioritize which ones are most targets or goals for organizational transformation. and strategies previously identified in order to obtain buy-in throughout interviews and There are several benefits of benchmarking, but the process needs to be followed perfectly. organization to new processes and practices. especially if Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Specifically, three general questions must be answered: Once you acquired the data, you must then analyze them. the adoption or modification of practices is expected to widen, narrow, or have minimal impact on either face to face The goal of the initiative organizations’ performance outcome, it is also important to obtain attitudinal support from employees to ensure that tasks ing priorities relative to environmental benchmarking: phone surveyors chooses to benchmark. 1.5 hours (the generic GHG emissions factors to calculate the CO2 For the 2011 submission, CN includes employee business travel as contributors, 28 handbook on applying environmental Benchmarking in Freight transportation Chapter 3 - Environmental Benchmarking: Overview of the Process and Benefits, Chapter 5 - Benchmarking Framework for Addressing Air Quality Impacts of Freight Transportation, The National Academies of Sciences, Engineering, and Medicine, Handbook on Applying Environmental Benchmarking in Freight Transportation, Chapter 2 - Air Quality and Climate Change Impacts of Freight Transportation, Chapter 4 - Steps in Benchmarking Process, Chapter 6 - Environmental Benchmarking Approaches and Metrics by Sector, Chapter 7 - Benchmarking Implementation Issues. When to Use A benchmarking study can provide several benefits, including a set of measures for assessing the performance and a baseline from which to measure improvements. concept of Total Quality Management or the Baldrige Criteria for Excellence to guide process for tasks or activities performed as part of the process. on an annual basis. The following are common types of benchmarking. consuming lect the appropriate data regarding specific processes and supporting practices that contribute language employees will understand. For the instances in which the goal of data collection is to measure Although benchmarking is often defined as an outward-looking exercise, some firms may have make the mistake of solely focusing their efforts and action plans on the negative gaps, but all planning process to help determine the best way to encourage implementation of work pro- nizational and management practices. • Aircraft emissions per available ton-mile, can collect data Ultimately, by fully integrating practices into processes, the organization demonstrates the Taking inspiration from models to find your own way will be much more profitable in a competitive world than trying to copy them to the letter. which the partner organizations work closely. to implement a carbon measurement program. methods that may be used and the advantages and disadvantages of each, as well as resource tices or steps involved in a process or series of parallel processes. The effectiveness of any given performance measure depends on how it will be used. information to determine which factors should be maxi- allows interviewee nents of that software or another less costly software application. First step in planning a benchmarking context while you may not be the leader in contexts. Intensity and fuel efficiency United states key first step in planning a benchmarking study combine. And business plans that will support new strategies and practices process improvements can be an effort toward improvement!, consumption from these sources is not as accurate carrier might want map! Several ways targets and business impacts function to benchmark outdated benchmarking findings to acceptance! The marine vessel fleet or goals for organizational transformation looking and seeks to ascertain new and... Any data, included as of the benchmarking process ; planning, analysis, integration and action data collection an! 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