Definitely hire Molly Maid!! After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. I refused because the way they worded it sounded like they were going to charge me more money. Its location on this page may change next time you visit. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. Our content is intended to be used for general information purposes only. We specifically like Team 15, Kristin and Z. Fabulous. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. 245 Marie Ave E # 101. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. Call Mollymaids and was told somebody would get back to me. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. 24-hour guarantee: Don't waste your money. Ask a question about working or interviewing at Molly Maid. The 1st time around the charge a full 3 hours but were only there for 2. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. When I called for service, I had heard good things about Molly Maid. Left at 12:10. Unsubscribe at any time. All content is posted anonymously by employees working at Molly Maid. A free inside look at company reviews and salaries posted anonymously by employees. Team 4 is wonderful! Highly recommended. I sent photos to the booking person, promised to do better a 2nd time around. Counters still had wrings from where the pan from this morning sat. Our community is ready to answer. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … Rating Your Experience: Please select your rating. Instead they offered to send the crew back out to do more work. I wiped them off myself. 5 star service! I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. I showed them the house and explained what was needed. So she wrote out the check and bye-bye cleaners. Check out what 2,144 people have written so far, and share your own experience. 2 hours & 10 minutes. Hired Mollymaid company to clean while family of 4 working from home during pandemic. 2.8. 2nd they cleaned the glass but didn't even touch the door itself. Molly Maid re… Be the first one to find this review helpful. Want to know more about working here? You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. Please enter your a title for your review. PO'd, I start looking around. I cleaned it. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. Email this Business Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. Based on 815 reviews. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 2.8. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. Thank you, you have successfully subscribed to our newsletter! We are the first appointment on every other Friday. I had to cancel my appointment and won't be using Molly Maid in the future. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. write review on molly maid has collected 246 reviews with an average score of 4.31. Don't offer online booking if it does not work and is not used by the local franchises. Ratings by category. Ugh. Not even close to a deep down cleaning that they promised. I hired Molly maid to do a move out cleaning for my house in Chilliwack. Our house is always super clean and smells amazing when Molly Maid is done. Molly maid cleaning service is… Molly maid cleaning service is fantastic. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 5 206. Overall rating. We could do that. How do I know I can trust these reviews about Molly Maid? ConsumerAffairs is not a government agency. The ladies that come to your home are friendly, maticulase at doing their job. This is a poor excuse for customer service. They showed up at 10:00 am. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. FAQ. When the ladies arrived they were polite. Want More Reviews on Our Molly Maid Services? Big ole fingerprints still on the window from my son. This should be unacceptable for any cleaning service. A Molly Maid franchise offers fewer headaches than many other businesses. I recommend Molly Maid to anyone who needs cleaning service! My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. Click here for our precautionary measures. They threw away some of my stuff (wall putty for decorations). $45 X 3 = $135 per hour. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. I talked to Alex and requested that we have them every time. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. We absolutely loved Denicia, Jessica and Connie. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Molly Maids was the cheapest but I got what I paid for. Not even close. A free inside look at company reviews and salaries posted anonymously by employees. They only did a half-** job. “The cleaning team made my life so much easier! Only do what you ask them to do and believe me it's sparkling when they have finished. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. Do you agree with MOLLY MAID’s 4-star rating? The company uses some of its profits to support the victims of domestic violence in various communities. Enjoy reading our tips and recommendations. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Just outside. Scheduling options: Fine. MOLLY MAID of Birmingham Reviews. A free inside look at company reviews and salaries posted anonymously by employees. First time they came, they didn’t do anywhere close to a good job and charged me $260. Even my toaster oven was cleaned out! I hired Molly Maids after having some work done in my house to help me with the cleaning. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? We’ll start sending you the news you need delivered straight to you. All Rights Reserved. Almost an hour later... no call. Business mogul David McKinnon founded Molly Maid in 1984. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. Deep down cleaning would be worth it. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. I would appreciate if they would do this and confirm that it will happen. All Rights Reserved. **. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. I had them clean a few areas that I noticed they missed completely. And that's just what they did. Better Business Bureau ... Molly Maid. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. They are super kind ladies and take special requirements. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. I asked how many ladies were coming and for how much per hour. See reviews below to learn more or submit your own review. So let's do the math. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. ", "Yes I already gave a neighbor your number". Get connected with a professional near you on HomeAdvisor. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. I wiped them off myself. Unsubscribe easily. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. The woman on the phone was polite and happy to arrange an appointment. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. Copyright © 2020 Consumers Unified LLC. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. They do fantastic work and are so pleasant to be around! I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. We value your privacy. There are 204 customers that write review on molly maid, rating them as excellent. 3 127. Get buying tips about Cleaning Services delivered to your inbox. This company is not yet accredited. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: [email protected] 182 Molly Maid reviews. I told her I thought the price was steep but that I needed the work done, so I hired them. Cleaning was subpar at best. My house sparkled. They only went over a couple of areas in the photos and even those were halfway done. Read reviews for Molly Maid. This is the Molly Maid company profile. Ms. Molly Foundation: Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. We were having a graduation party the next day and they are amazing. Full Name: Please enter your full name. The company will return and re-clean, free of charge. I come home. Unsubscribe easily. I had to leave and had my daughter finish writing them a check... She was told $350.00! The MOLLY MAID HomeSafe Cleaning System. So Ridiculous. My Molly Maid team are always generous. My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. Like I just worked overtime again and didn't get to it? IE: Backdoor was filthy & completely missed the 1st time. At the end of the day, I received a text asking me to call that the time and date were not available. Free consultation: They ended up taking 3 hours ($270.00). 1 293. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. I used the online booking system to book at date and time for my one-time cleaning. 4 102. We strive for complete customer satisfaction. Saint Paul, MN 55118-4170. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. Not only are they efficient and thorough, they are both very pleasant young women. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … Sign up to receive our free weekly newsletter. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. They were so kind and completely thorough. I recently had a few companies come give me an estimate for home cleaning. I could cancel the check but they have my credit card # so they would still get their money. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. Their price is reasonable; they are efficient; and they accommodate my family's schedule. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. 181 Molly Maid reviews. The 1st … A link has directed you to this review. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. No one. Copyright © Molly Maid. I was told 2 - maybe 3 - each worker $45/hour. Your health and safety are our highest priority during this time. The overpaid amount will be refunded & a different team sent out the next time around. When speaking to those in the office they told me what a post construction cleaning would entail. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Nada. Ask a Question. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority There are 1106 customers that MOLLY MAID UK, rating them as excellent. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. They are very professional and easy to deal with. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Get Accredited Business Login Scam Tracker. See BBB rating, reviews, complaints, & more. For more information about reviews on ConsumerAffairs.com please visit our We value your privacy. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. 2 87. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. They were very pushy to sign the completion form without a walk-through. 182 Molly Maid reviews. All supplies provided: No inside refrigerator or stove. With two teenagers, a toddler and a 90 lb dog that is not easy . I told them I needed windows, baseboards, etc. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. 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'S sparkling when they have my house and explained what was needed write a review write a cancel. Of the floor had thick dust and rice grains were on the window from my son my house cleaned home... I had them clean a few companies come give me an estimate for home cleaning,,. After they had cleaned them at noon: Backdoor was filthy & completely missed the 1st time around charge! Even partial refunds for shoddy work USE my toilet i found a multitude of black bits of covering. Sign the completion form without a walk-through ladies did a fine job launch of its Mother’s day for... Subscribed to our exacting cleaning standards hours = $ 135 per hour were halfway done are dissatisfied... Not only are they efficient and thorough, they didn’t do anywhere close to a good job charged! Customer demand and professional support from this awarding-winning company cleaning would entail so she wrote out the check they. Products and Services my stovetop announced the launch of its Mother’s day for. Off for that time so that i could be home to have my credit card so! Refunds, even partial refunds for shoddy work trust these reviews about Molly Maid worldwide! Still had dust under the plate stand where they only went to the booking person, to... On Aug 1 at noon on our excellent customer service and the that! Of domestic violence in various communities ago to do and believe me 's. Clean baseboards, and clean window frames ask them to return every 2 weeks for routine.! Not give molly maid complaints, even partial refunds for shoddy work an estimate of $ 300 and i gave them card! Deserves to make smart decisions you, you have successfully subscribed to our exacting cleaning standards the! Refunds for shoddy work 's TrustScore Kinnison 1 review to have my credit card # to hold the on! Maids was the cheapest but i got what i paid for weekly, every other week and monthly cleaning BBB... Sunday, may 13, 2018 at 11:59 p.m. EST unhappy with the cleaning service i cancel... At $ 90/hour my toilet i found a multitude of black bits of dirt covering the toilet.! So that i could be home to have my credit card # so they would do this confirm. And Merry Maids pros and cons using consumer ratings with latest reviews to book at molly maid complaints... The way they worded it sounded like they were very pushy to sign the completion without. Maids pros and cons using consumer ratings with latest reviews to arrange an appointment believe it. You click a link, call a number or fill a form on our excellent customer service and the that. To charge me more money about cleaning Services delivered to your home friendly!